Payment Plans

How to create and manage tuition payment plans

3 min read

Overview

You can provide parents with one or more payment plans to pay their enrollment fees. The option allows you as the school to also charge an interest fee. Parents will always have the option to pay in full, but providing more than one payment option can make tuition more affordable.


How to Create a Payment Plan

  1. Go to Billing -> Payment Plans
  1. Click Add plan
  1. Enter a name to identify the plan (this is displayed to families)
  1. Optionally choose an interest rate percentage (e.g. 1.5%). Interest is automatically calculated based on the total tuition and the percentage entered here.
  1. Add installment dates by clicking Add date and using the date picker to select a date. These dates are when payments are due. To remove a date clicked the trash icon. You can rearrange the order by clicking and dragging the up and down arrows. Installments are automatically displayed in the chronological order.
  1. Click Create
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TeachHero will automatically divide the total tuition amount into equal payment amounts per installment dates. The number of installment dates determines the number of payments that must be made.

Editing Payment Plans

To make changes to a payment plan:

  1. Go to Billing -> Payment Plans
  1. Click on the plan you want to edit
  1. Make changes
  1. Click Save changes

Making changes to a payment plan will not be reflected on existing invoices using that plan.


Using Payment Plans

After creating a payment plan, the next step is to make that plan available as a payment option. To do this, you'll need to assign it whichever item you want it to be available to; this includes schedules, programs, and classes.

To add a payment plans option to a schedule program or class:

  1. Navigate to that schedule, program or class
  1. Click the Billing tab
  1. Scroll down to Payment Plans
  1. Click Add payment plan
  1. Select a plan
  1. Click Add

Repeat these steps until you've added all the plans you want.

To save time, you can also "bulk" add payment plans to more than one program or class.

Managing plans in bulk:

  1. Navigate to the program or class list page in the admin dashboard
  1. Use the checkboxes to select the programs or classes you want to manage payment plans for
  1. Click Bulk Actions -> Manage payment plan
  1. Select the plan you want to add. (To remove the plan, toggle the Remove plan option)
  1. Click Update
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To quickly see which plans programs or classes are using, click the Columns button and check the box next to Payment plans. This will add a new column to the table that shows which payment plans are in use.

How to Choose a Payment Plan

Parents will have the option to select a payment plan during checkout if what they are purchasing has the option. Any fees marked as "Due immediately" will not be included in the payment plan and will be required upfront as a "deposit".

As a school admin, you can also select a payment plan when editing an invoice. To choose a payment plan for an invoice, follow these steps.

  1. Go to Billing -> Invoices
  1. Click on the invoice you want to update
  1. Click on the Payment tab
  1. Click Manage payment plan
  1. Select a payment plan or create a custom one
  1. Click Save changes
  1. The invoice will now use the selected payment plan and will charge the customer the payment amount on each installment date.
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Past due installments will be back paid on the next installment due or, if auto-pay is enabled, charged as soon as an invoice is sent.
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