Overview
Grouping contacts by last name is not a reliable way to identify family units, since not all family members share the same name. This is where households play a role.
A Household is how contacts get organized into family units. Household names have to be unique and are not necessarily (although usually) based on a family's last name.
How to Create a Household
A household is automatically created for a family when a parent fills out a new student application. They are asked to provide a household name during the process which then groups both the parent and the student into the same household.
To create households as an admin to manually organize contacts, follow the steps:
- Go to Contacts
- Click Households (in the sidebar navigation)
- Click Add household
- Enter a unique name for the household representing a family
- Click Create
Next, you'll need to add contacts to the household as "members".
Editing Households
- View the household
- Click Edit Household
- Optionally upload a household profile photo
- Optionally add a household address
- Click Save changes
Managing Household Members
- View the household
- Click Add member
- Search for and select a contact
- Select the contact's relationship to students
- Click Add
Changing a Contact's Household
You can also assign a contact to a household when editing a contact.
- View the contact
- Click Edit contact
- Scroll down to the Household information section
- Search and select a household to assign (click the + button to create a new household)
- Click Save changes