Teacher & Admin Access

Controlling who has access to your school

2 min read

Overview

Both teachers and admins can be given permission to access your school through TeachHero. Giving access to admins will allow them to access all school information while giving access to teachers will only allow them to view their own classes and students enrolled. Admins will have access to the full admin dashboard while teachers will see a simplified version called the teacher's view.


How to Add Teachers & Admins

  1. Go to Contacts -> Teachers or Contacts -> Admins
  1. Click Add Teacher or Add Admin
  1. Search for and select a contact
  1. Click Add Teacher or Add Admin

These steps will assign the role of Teacher or Admin (or both) to a contact and they will be listed among the other teachers and admins. You'll still need to give them access to your school before they can login and access the admin or teacher dashboards.


How to Control System Access

When viewing the list of teachers or list of admins, there is a column called System access with a status of Enabled, Disabled, Pending Invite, or None.

To see all teachers go to Contacts -> Teachers.

To see all admins go to Contacts -> Admins.

Giving Access

To existing teachers and admins:

  1. View a teacher or admin
  1. Click Give Access
  1. Use their primary email address or enter an email to send an invitation to
  1. An invitation to join your school will be sent to the contact.
  1. You can see the status of that invitation by view the teacher or admin's profile
  1. Click "cancel" if you want to cancel the invite.

The teacher or admin will receive an email inviting them to join your school. They will then need to follow the steps to join your school.

To teachers and admins that are not in your contacts:

  1. Go to Contacts -> Teachers or Contacts -> Admins
  1. Click Invite Teachers or Invite Admins
  1. Enter the email addresses of all who you want to invite separated by a comma
  1. Click Send Invite

The email addresses you listed will be sent an email inviting them to join your school. Those individuals will need to follow the steps to join your school. Once they successfully join, a contact will be created for each of them and they'll be assigned their respective roles with system access enabled.

Revoking Access

Revoking a user's access will not delete their school profile but will remove their permissions to access your school through TeachHero. When they log into TeachHero under their own user account, they will no longer see your school listed and will no longer be able to access it. They will still have access to the parent portal but none of the admin or teacher tools.

  1. Click on the teacher or admin
  1. Click Actions and select Revoke access
  1. Click Revoke access to confirm

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